Returns & Exchanges
At DTMF Tour Merch, we want you to be fully satisfied with your tour gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.
Pack and Ship
Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned merchandise, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing